QUESTION 2: Can I layby/lay away a Bearlyville Bear? |
Answer...You most certainly can...Just use our normal ordering system (i.e. click on the
'Add to Order' button) for the bear you wish to lay away, and in the comments
section of the secure on-line ordering form, just insert a brief note letting
me know that this order is for a lay away, and telling me how much you wish to
pay as a deposit. As all of my credit card transactions are completed securely
off-line through normal merchant account channels, I will only charge you
for the amount of the deposit. For future payments, you can simply e-mail
me, advising me of how much each installment is you want to pay at that time
and, as I will have your credit card details securely stored off-line, I will put
a charge through for the amount of each payment. See my lay away/lay-by conditions at right.... |
QUESTION 3: How is my Bearlyville Bear shipped? |
Answer...We use Australia Post for all our shipping - fully registered and insured within
Australia; and Economy Air, fully insured with Delivery Confirmation for overseas.
All Bearlyville Bears are shipped in fully approved Australia Post
containers for maximum security. |
QUESTION 4: Are all bears immediately available? |
Answer...In most cases, yes...but if I don't have a particular bear in stock when you order
it, I will advise you of an anticipated delivery date if I have to make one
for you. This normally takes a couple of weeks. |
QUESTION 5: What guarantees do you offer? |
Answer...Bearlyville Bears subscribe to the world wide Bears-Direct Guarantee of Satisfaction
Assurance (click here to find out more), and we offer a full, money back guarantee if you are not satisfied that your Bearlyville
Bear is as described on this website (less postage costs). |
QUESTION 5: Are your bears suitable for children? |
Answer...No, not for young children - Bearlyville Bears are artist bears and consequently
do not have safety eyes or other normally acceptable child safety devices for
kiddies under 5 years of age...but they're great as gifts for older kids!...Or
for something memorable to celebrate a birth! |
Lay-by/Lay Away Terms & Conditions Layby/Lay Away terms are available to suit your needs. Normally I require a twenty percent (20%) deposit on initial order, and completion within three (3) months would be appreciated. I invite you to e-mail me to discuss your order and terms. I am happy to tailor the layby/lay away payments to suit your requirements. International orders can be in A$, US$, £Sterling or NZ$, and payments should be made by International Money Order or Bank Cheque/Draft. Or you can use your credit card from this site by going back to the orignal bear page and clicking on the Add to Order button. Refunds are not available on laybys/lay aways, however, I'm happy to give you a credit towards another Bearlyville Bear. Postage and insurance charges are payable. Contact me for details. Please complete the normal 'Add to Order' procedure, and include a note in the Comments section that it is a lay away, and the amount of deposit you wish to pay. Your order will become effective and binding upon receipt of your layby/lay away deposit. |
QUESTION 1: How do I order a Bearlyville Bear? |
Answer...We use a fully secure, on-line ordering system through which you can pay using
your credit card or by check. Just click on the 'Add to Order' shopping
cart button on each bear's page to complete your order, with each order individualised
with postage for your country. |